Envision a hotel where direct bookings increase, guest inquiries are handled instantly, and your front desk team focuses on the guests standing in front of them.
A guest calls to ask about room availability for next weekend. Your front desk is checking in a tour bus of 40 people. The call goes to hold. The caller books on Expedia instead, costing you 15 to 25 percent in OTA commission on a $200 room. AI Peak Biz captures every direct booking opportunity and saves you from commission fees.
The Problem
What is costing your business money right now
Direct Booking Calls Lost to OTAs
Guests who call your hotel directly want to book direct. But if they wait on hold for more than 30 seconds, they hang up and book on Booking.com or Expedia. Each OTA booking costs you 15 to 25 percent commission. A $200 room nets you $150 through an OTA versus $200 direct.
Typical loss: $5,000 to $20,000 per month in unnecessary OTA commissions
Guest Inquiries During Peak Check-In
Between 3 and 6 PM, your front desk handles a flood of check-ins. The phone rings with questions about amenities, parking, late checkout, and booking modifications. Staff cannot juggle in-person guests and phone calls. Callers get frustrated.
Typical loss: $2,000 to $5,000 per month in guest satisfaction and lost bookings
No Systematic Upselling
Room upgrades, spa packages, late checkout, and dining reservations represent significant incremental revenue. But your front desk is too busy to upsell consistently. Most guests never hear about available upgrades or add-ons.
Typical loss: $3,000 to $10,000 per month in missed upsell revenue
El Marco de Fugas de Ingresos
Cuatro lugares donde los ingresos se escapan de tu negocio
La mayoria de los negocios de servicios pierden dinero en los mismos cuatro puntos. Tapa los cuatro y detienes la fuga.
Fuga 1: La Llamada Sin Contestar
Tu telefono suena mientras tu equipo esta en un trabajo. El cliente potencial cuelga y llama al siguiente nombre en Google. Nuestro Asistente de Voz con IA contesta cada llamada, de dia o de noche, califica al cliente potencial y agenda la cita.
Fuga 2: El Seguimiento Lento
Un formulario web se llena a las 9pm. Para cuando respondes a la manana siguiente, el cliente potencial ya contrato a alguien mas. Nuestro Chatbot de IA responde en segundos, mantiene una conversacion real, captura al cliente potencial y lo califica mientras su interes sigue fresco.
Fuga 3: Las Resenas Olvidadas
Los clientes satisfechos se van sin dejar una resena. Los futuros compradores eligen al competidor con mas estrellas. Nuestra Automatizacion de Resenas en Google solicita resenas de cada trabajo completado y ayuda a tu negocio a ser la opcion obvia en el mapa local.
Fuga 4: La Base de Datos Inactiva
Ya tienes cientos de clientes potenciales antiguos y clientes anteriores en tu CRM. La mayoria siguen en el mercado. Nuestra Reactivacion de Base de Datos ejecuta campanas automatizadas que despiertan contactos inactivos y los convierten en citas agendadas.
Tapa las cuatro fugas y dejas de perder dinero por comunicacion rota.
The Solution
How the AI front desk system works for your business
AI Reservation Assistant
Every call is answered instantly with professional, branded service. The AI checks real-time availability, quotes direct rates (matched or better than OTAs), and completes bookings. Guests who want to book direct can actually book direct without waiting.
Guest Communication Hub
Pre-arrival, the AI sends check-in details, parking instructions, and amenity information. During stays, guests text for requests (extra towels, restaurant recommendations, checkout times). Post-stay, the system collects reviews. Your front desk handles fewer routine calls.
Pre-Arrival Upsell Engine
48 hours before arrival, guests receive personalized upgrade offers: room upgrades at discounted rates, spa appointment availability, dining reservations, and late checkout options. Guests appreciate the convenience. You capture incremental revenue without front desk effort.
Real Scenarios
See the system in action
Direct Booking Save
A guest calls to book a room for a weekend trip. Your front desk is processing a group check-in. The AI answers, confirms availability, quotes the best direct rate ($189 versus $210 on Expedia), and completes the booking. You save the OTA commission and the guest saves money. Everyone wins.
Pre-Arrival Upgrade
A guest booked a standard room for their anniversary. 48 hours before arrival, the system texts: 'Would you like to upgrade to our suite with a city view for just $50 more per night? Perfect for a celebration.' They upgrade. You earn $100 in incremental revenue without lifting a finger.
Mid-Stay Guest Request
A guest texts at 11 PM: 'Can we get extra pillows and a late checkout tomorrow?' The AI confirms both, notifies housekeeping about the pillows, and updates the checkout time. The guest feels cared for without calling a potentially unstaffed overnight desk.
Pricing
Systems that pay for themselves
Starting at
$4,997
build + $997/mo
Most popular
$7,997
build + $1,497/mo
Full system
$14,997
build + $2,497/mo
What our clients say
Frequently asked questions
Acepto cuatro clientes nuevos al mes. Asi es como reclamar un lugar.
Yo personalmente construyo y administro cada sistema. Eso limita cuantos negocios incorporo. Cuando el mes esta lleno, la proxima apertura es el mes siguiente. La llamada estrategica es una conversacion real sobre si tu negocio es compatible. Sin presion. Sin discurso de ventas.
O llamame directamente al 928-628-6080.