Envision a PT clinic where every patient completes their plan of care.
Your therapists are with patients. The front desk is handling co-pays and authorizations. A new referral calls and gets voicemail. They book with the PT clinic that picks up. AI Peak Biz makes sure every referral becomes a patient.
The Problem
What is costing your business money right now
Referrals Lost to Voicemail
When an orthopedic surgeon sends a referral, that patient calls within 24 hours. If you do not pick up, they call the next PT clinic on their insurance list. A single PT patient averages 12 to 20 visits at $100 to $200 per visit. That is $1,200 to $4,000 in revenue per missed referral.
Typical loss: $6,000 to $20,000 per month in lost referrals
Patients Drop Off Mid-Plan of Care
The average PT patient completes only 60 to 70 percent of their prescribed visits. Without proactive rebooking and reminders, patients drift away after visit 6 of a 12-visit plan. That is 6 visits of lost revenue per patient, times 10 to 20 dropoffs per month.
Typical loss: $5,000 to $12,000 per month in incomplete plans
Authorization Delays Block Scheduling
Your front desk spends 2 to 3 hours per day chasing insurance authorizations instead of answering phones. While they are on hold with Blue Cross, new patient calls go unanswered and existing patients cannot get rescheduled.
Typical loss: $3,000 to $8,000 per month in scheduling gaps
The Revenue Leak Framework
Four places revenue leaks out of your business
Most service businesses lose money in the same four spots. Plug all four and you stop the leak.
Leak 1: The Unanswered Call
Your phone rings while your crew is on a job. The lead hangs up and calls the next name on Google. Our AI Voice Assistant answers every call, day or night, qualifies the lead, and books the appointment.
Leak 2: The Slow Follow-Up
A web form gets filled out at 9pm. By the time you respond the next morning, the lead has hired someone else. Our AI Chatbot responds in seconds, holds a real conversation, captures the lead, and qualifies them while their interest is still hot.
Leak 3: The Forgotten Reviews
Happy customers walk away without leaving a review. Future buyers pick the competitor with more stars. Our Google Review Automation requests reviews from every completed job and helps your business become the obvious choice on the local map.
Leak 4: The Dormant Database
You already have hundreds of old leads and past customers sitting in your CRM. Most are still in the market. Our Database Reactivation runs automated campaigns that wake up dormant contacts and turn them into booked appointments.
Plug all four leaks and you stop losing money to broken communication.
The Solution
How the AI front desk system works for your business
AI Voice Assistant for PT Scheduling
Your AI answers every call and books initial evaluations, follow-up visits, and cancellation reschedules. It knows your therapists, specialties, and availability. New referrals get booked before they call your competitor.
Plan of Care Adherence System
The system automatically schedules the next 3 to 4 visits after each appointment. Patients receive reminders and rebooking prompts if they miss. Completion rates climb from 65 percent to 85 percent.
Referral Source Nurturing
Automated updates go back to referring physicians confirming patient progress. Doctors who see their patients are being well-served send more referrals your way.
Real Scenarios
See the system in action
The Outpatient Clinic Drowning in Referrals
An orthopedic group sends 30 referrals per month to your clinic. Your front desk converts 20 into evaluations because 10 calls go to voicemail. With the AI answering every call, conversion jumps to 28 out of 30. At $2,400 average plan value, that is $19,200 per month in recovered revenue.
The Clinic With High Dropout Rates
A sports PT clinic sees patients drop off after 4 to 5 visits. The automated adherence system texts patients the night before, reschedules cancellations within 24 hours, and nudges patients who miss. Dropout rate falls from 35 percent to 15 percent.
The Multi-Specialty PT Practice
A clinic with pelvic floor, sports, and neuro PT specialties needs calls routed to the right therapist schedule. The AI identifies the referral type, matches it to the correct specialist, and books into the right calendar without front desk intervention.
Pricing
Systems that pay for themselves
Starting at
$4,997
build + $997/mo
Most popular
$7,997
build + $1,497/mo
Full system
$14,997
build + $2,497/mo
What our clients say
Frequently asked questions
I take four new clients a month. Here is how to claim a slot.
I personally build and manage every system. When this month is full, the next opening is the following month. The strategy call is a real conversation about whether your business is a fit. No pressure. No pitch.
Or call me directly at 928-628-6080.