Your customers love your work. They tell you every visit. But they never post a review because nobody asks at the right time. Automated review requests fix this. Happy customers get routed to Google. Unhappy customers get routed to you privately.
Before a potential customer calls you, they check your Google reviews. If you have 12 reviews and your competitor has 200, they call your competitor. Volume and recency of reviews directly impact which business gets chosen.
Without a system in place, unhappy customers go straight to Google. One negative review sitting at the top of your profile scares away dozens of potential customers. A review management system intercepts negative feedback before it goes public.
Google uses review quantity, quality, and recency as ranking factors in local search results. Businesses with more recent, positive reviews rank higher in the local pack. More visibility means more calls.
After their appointment or service, the system automatically sends a review request via SMS or email. Timed for when satisfaction is highest.
Happy customers are directed straight to your Google Business Profile to leave a public review. Customers with concerns are routed to a private feedback form that comes directly to you.
Positive reviews stack up on Google and Facebook. Negative feedback gets addressed privately before it goes public. Your rating climbs month over month on autopilot.
Book a free demo. We will show you the review funnel, how routing works, and what your customers will see.
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